The following is a case study on how our Employee Engagement Program delivered proven results in the Food & Beverage sector.
The Food & Beverage industry has been facing difficulties in the recruitment of new employees along with retaining existing ones. One of the world’s largest Food & Beverage providers came to us in search of an Employee Engagement Program that could increase sales and productivity by independently engaging their employees.
This global Food & Beverage provider leveraged TIG’s scalable inGauge platform to create a branded program for their customers known as the Happiness Hub. This features a robust Referral Tool along with On-the-Spot Recognition.
Using the survey tool, TIG also developed an employee engagement measurement system within the program. A full-service restaurant (FSR) chain utilized the innovative Engagement Index we created to measure the engagement levels of crew members at the start of their incentive program and a few months into it.
In this program, the customer gained $13.33 in revenue and $4 of incremental profit for every $1 awarded to the crew for incremental sales — a 300% ROI.