Food & Beverage
The Food & Beverage industry has been facing difficulties in recruitment of new employees along with retaining existing ones. One of the world’s largest Food & Beverage providers came to us in search of a Employee Engagement solution that could result in increased sales and productivity by independently engaging their employees.
TIG’s scalable inGauge platform has been leveraged by a global food and beverage provider by creating a branded program for their customers known as the Happiness Hub. This features a robust Referral Tool along with On-the-Spot Recognition. TIG also developed an employee engagement measurement system within the program using the survey tool. The Engagement Index was utilized by two full-service restaurant chains to measure the engagement levels of crew members at the start of their incentive program and a few months into it. In this program, the customer gained $13.33 in revenue and $4 of incremental profit for every $1 awarded to crew for incremental sales… a 300% ROI.