B2B Customer Loyalty
No matter the industry, a B2B Loyalty Program is the best way to drive incremental growth, increase account share and differentiate your business for your partners. Loyalty is a proven to heighten sales and reduce churn while maintaining an invaluable digital dialogue and “stickiness”.
Retail Contractor Program
Home Improvement PROs earn points for all purchases from this national retail chain and earn bonus points for purchases incremental to a specific monthly baseline. With our Loyalty Program repeat Contractor purchases increased by 67% and average dollar purchase 82%. Data insights were gleaned from our Survey tool that were utilized to assess and increase Account Share % and effectively enhance relevance of ongoing marketing.
Small and Mid Sized business customers of a major telecom company are rewarded for their continued loyalty to their phone and internet provider. The point earnings program had a positive impact on new customer activation as well as churn reduction. This program created Digital Dialog for our client direct to their customers and increased email open rates from 14% to 67%!