Providing superior customer service to your employees, partners and customers are of the utmost importance to The Incentive Group. Our Reward Program Headquarters is dedicated to seamless execution of reward fulfillment for incentive program participants.
Reward Program Collection
The Incentive Group customizes a complete easy to use on line Reward Program Catalog for each incentive program, customizing a collection from thousands of rewards, which will motivate your participants to strive for their best.• State of the art electronics • Sporting goods, memorabilia, and exclusive events • Fine watches & jewelry
• Leather goods
• Home furnishings & entertainment
• Gourmet food & wine…and just about anything else
Reward Program Headquarters
Live customer service is available through our 800 customer service phone number or by email 24/7, to all reward program participants who have any questions about the program and redemption. Our Team is driven to delight your participants.
The Incentive Group’s Travel Concierge ensures that any travel incentive program vacation redemptions are exquisitely executed. From boarding pass, to lodging and rental cars we take care of all the arrangements so participants can sit back and enjoy.
Reward Program Fulfillment
Our turnkey fulfillment abilities mean you can have 750 Canon Camera’s shipped to your sales meeting or each one individually shipped to arrive on a sales person’s birthday. We recognize that a critical success factor is having rewards delivered in close proximity to when the participant has put forth the effort hence the majority of our rewards are shipped within 2 to 3 business days from participants redemption.
The delight of your program participants is very important to us. The Incentive Group standard is a Satisfaction Guarantee for redemption of all rewards. Should a participant be unhappy with their reward for any reason, The Incentive Group will promptly process the return item and provide a replacement.